Contact
FAQs
Common questions about contacting us and our services
How can I get a quote for EV charger installation in Birmingham?
You can get a quote for EV charger installation in Birmingham by filling out our contact form on this page, calling us directly at our Birmingham office, or sending us an email. We'll typically respond within 24 hours to arrange a free site survey and provide you with a detailed, no-obligation quote.
Do you offer free site surveys in Birmingham?
Yes, we offer completely free, no-obligation site surveys throughout Birmingham and the West Midlands. During the survey, our certified technicians will assess your electrical setup, discuss your charging needs, recommend the best charger options, and identify any potential installation challenges before providing you with a detailed quote.
How quickly can you install an EV charger after I contact you?
For standard installations in Birmingham, we can typically schedule your EV charger installation within 7-14 days of your initial contact. For urgent requests, we offer expedited services and can sometimes accommodate installations within 2-3 business days, depending on our current schedule and your specific requirements.
What information should I have ready when I contact you about EV charger installation?
When contacting us about EV charger installation, it's helpful to have: your EV make and model (or planned purchase), property type (detached, semi-detached, etc.), approximate distance from your parking space to your consumer unit, and whether you have off-street parking. This helps us provide more accurate initial guidance before the site survey.
Can I contact you for EV charger repairs or maintenance in Birmingham?
Absolutely! We provide comprehensive repair and maintenance services for all types of EV chargers throughout Birmingham. Whether your charger was installed by us or another company, our team can diagnose and fix issues, perform routine maintenance, and ensure your charging system continues to operate safely and efficiently.
Do you offer emergency EV charger services in Birmingham?
Yes, we offer emergency EV charger services throughout Birmingham and the West Midlands. If your charger has stopped working or is showing error codes, contact our emergency line and we'll prioritize your case. For urgent situations, we aim to have a technician with you within 24 hours to diagnose and resolve the issue.
What areas around Birmingham do you serve?
We serve Birmingham and all surrounding areas including Solihull, Sutton Coldfield, Walsall, West Bromwich, Dudley, Wolverhampton, Coventry, and throughout the West Midlands. Our team of certified installers provides comprehensive EV charging solutions across the entire region.